3 years ago we had 2 bathrooms converted to walk in from tubs and old tiles along with 2 new toilets. This week one of the installed toilet began to leak from underneath and we contacted Luxury Bath concerning the issue based on our warranty. They were respectful of our problem and scheduled a service call for the following week. On Friday I received a call that their techs would arrive on Saturday instead of next week. Amazed at the prompt service, I awaited their arrival. Mike and Mike (no they didn't look alike) called with an arrival time and appeared at my door early. The repair was a literal PITA, so to speak, but was accomplished in about 45 minutes. They were clean, explained what they were doing (for my own education) and polite as can be. We couldn't be happier with the post install customer service, fast response and techs who performed our original and subsequent fix. If I had another bathroom, they would be my first and only choice. CAN'T THANK YOU ENOUGH for your care and concern.
Jason and Edwin were our installers for our master bathroom tub to shower conversion and our guest bathroom remodel in an older and very outdated single family home, and what a great job they did! From the timely start times, helpful tips, pleasant attitudes, great work ethics, and flexibility due to a rain delay, the project came together beautifully and now, thanks to them both, I have two beautiful bathrooms again--something I did not have for well over 7 years. From not wanting to go into the master bathroom at all- to now leaving the door wide opened, we are very two satisfied customers (my daughter and I) because Jason and Edwin worked miracles in those spaces! They were vey efficient and cleaned up as they worked. The rest of the living spaces were unaffected. Thanks to them both and to Luxury Bath
Sales rep was excellent and answered all of our questions. Renew electric did an excellent job. Tub installation by Gil Gonzales and helper was both excellent and efficient. I highly recommend their work and their work ethic. I am very pleased with tub itself.
My installer was Felipe and I could not be happier. His work is without fault, he is always a perfect gentleman, he deals with any small issues immediately with our conversation and agreement than goes back and gets the job done perfectly. He works hard every day and cleans up the entire room before he leaves. We had our shower remodeled and it is now beautiful and transformed our guest bathroom into a real showcase. I can't say enough about Felipe - He is a 5-STAR+ kind of guy. Anyone who gets him for the installer has gotten a real honest-to-goodness PRO!!
Angel and his crew did a great job on my new tub to shower. They were on time, very professional, and cleaned everything as they went along. The shower is perfection!
I am beyond happy, not only the product, but the outstanding service. David, our sales rep is personable and confident in his sales approach. We knew what we wanted and he brought that to reality on paper, like reading our minds. Installation day was sooner than expected which was a nice surprise. The two installers, Angel and Pedro are amazing craftsmen. Not only did they explain thier goals for the 2 day project but they were efficient and worked in sync together. They met their goals in a timely manner and cleaned up as they went along, leaving nothing behind at the end of the day. The final project was absolutely stunning past my expectations. I thanked them all but it didn't seem enough. Thank you again!
What we thought was impossible, James made possible. He worked with us to understand exactly what we wanted. Looking forward to seeing the finished product! Thanks James
I am amazed with how my shower remodel. Steve did such a fantastic job removing the old and putting in the new. Very pleasant experience the gentlemen laid out the clothes, vacuumed all debris from the room, covered everything. Very Professional, I received a call in the mornings with an arrival time and they were on time. Thank you Steve, you did a great job.
A friend recommended Luxury Bath to me and after my experience, I would definitely recommend them to others. The crew arrived on time, were knowledgeable, professional and replaced my entire 38-year old bathtub and shower right down to the floorboards in 1 day, as promised. No complaints about the service and workmanship.
All I can say is wow, done exceptionally well. The installer’s meticulous attention to detail (his name is Felipe) was outstanding. I am very pleased with the new bath.