When Luxury Bath first came and looked at our bathroom, I am sure they realized it was a very BIG job. Our whole house is made of cement blocks. Jay and James came out and worked non stop, and it was a lot of work for both of them. They showed up on time, were more than friendly. And were true gentlemen. Very professional. We had an entire remodel. We love our bathroom! All the products are very high quality. We would recommend this company for a professional job.