From start to finish everything was wonderful,Rob, Will, Jake and Joe were professional and most informative. They ran into a couple of issues and solved them all. A great bunch of guys. I would recommend Luxury Baths to anyone.
Had a previous review giving this company only 1 star on initial review. This company stepped up ( and beyond ) with regards of taking care of a warranty issue I had. The franchise I purchased our bath/shower unit from had closed. Headquarters ended up sending another franchise partner from another state to resolve our issues. Very good warranty service !
Steinhagen: I was amazed at the job that was done by Adam and Andrew. They arrived slightly earlier than planned (maybe 12 minutes) which, to me, meant they were punctual. As advertised, it was a day job...they were finished and everything was cleaned up nicely. Drop cloths were put down to protect my hardwood floors from any debris and they went above and beyond my expectations. I am so pleased with the new look in the bathroom...and can't wait to actually use the tub...need to wait for everything to be good and dry. As Jimmy told me, it does take some time from start to finish, as everything is custom made to fit where you want it. This, too, was in the time frame of expectations. I would recommend them!
When I say that Luxury Bath did an amazing job with the whole process of my new bathroom, that is an understatement. Jim came to my house and was so great that I signed the contract on the spot. I had a problem and Kelly in the call center worked diligently to fix the issue and was always so helpful to any questions I had. And the bathroom installers of Anthony, Dylan, and Andrew were not only great at what they did but went above and beyond to make sure my bathroom turned out wonderfully. I am beyond amazed at how great this company was from the 1st to the last person. Just Amazing!!!!
Angel and Wallace installed the shower installation in one day and all operations from beginning to end went very smoothly. They were super professional and cleaned up very well.
I needed a low step to get into my shower, rather than over a tub. I We chose Luxury Bath and I was very pleased with the two young men who did the installation, Rob and Will. They were pleasant knowledgeable and did the job quickly. They even were very patient with my little dog who is blind. They stepped around her carefully and made sure not to startle her. I recommended them to my neighbor who is about to do her bathroom also. Very good installers!
Had an Acrylic system installed five years ago and from our experience that’s about as long as they’re good for. Within 3 years we started having to deal with caulking issues and current we have a crack in our tub and company has only offered to ship us a replacement tub liner at our cost for shipping and installation. Bottom line...if you plan on staying in your house, don’t waste your money on these cover over bandaid solutions. A good handy man can renovate your bathroom properly for about the same cost. If you’re going to sell your house and want the bathroom to look better ( for a while ) then go for it
amazingly professional... surprisingly young, Will & Rob are also gracious, kind and tactful. We highly recommend them!
My experience with Tailored Luxury Bath from Wichita, KS was wonderful. Everyone I worked with was very helpful. I appreciated the thorough workmanship. The acrylic finish is so easy to clean. I am very happy I chose them to do the bath install. They were courteous and professional. I would recommend this company for any remodeling.
had excellent and skilled work done to replace our shower , from Luxury bath. prompt arrival, beautiful and skillful work done GREAT Clean up. would recommend for any bathroom work.