First and foremost the installers (Angel, Wallace, and Mac) were very personable, professional and did an outstanding job removing the old shower which had 2 inches of reenforce concrete in the floor and the walls ( I never saw anything like that). Mold was discovered; old material ripped out (area sanitized and allow to dry overnight) and replaced with new material as advertised. Angel and Wallace worked the entire next day (over 11 hours) to get the shower fully installed and operational. I truly understand how they can offer a "Lifetime Guarantee" on their workmanship and materials. Shower turned out beautifully and my wife is pleased; "happy wife, happy life". I take pleasure in writing this review and highly recommend "Luxury Baths NJ &PA" to whomever needs work done.