Wonderful experience (even if we didn't get an installation completed)

We spent about 4-5 hours with "John," the sales manager, recently; and although I was looking so forward to my bath-to-larger shower conversion (it would have been awesome!!), due to unforeseen circumstances, we had to cancel our order for the time being. John was wonderful in the way he handled this situation--gracious, and with no guilt or pressure applied to us. That positive experience speaks well for this high-quality company and, should our situation change, we would definitely pursue working with this company again. Their finished product--as well as timely delivery and completion--have earned them their well-deserved 5-star rating. Kudos to you and your company, John!

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